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Our Quality Commitment
We are aware of the extremely sensitive nature that our opinions may have for the companies we review.
For this reason:
- We have structured our quality control according to the strictest criteria.
- Our processes have been divided into distinct steps with expert assistance preceding hierarchical validation.
- The principles and processes of our methodology have been formalised in detailed manuals made accessible to our partners.
- Before delivery, our products are subjected to a separate evaluation from the production process and carried out by the
A positive assessment:
Of the 600 reports delivered in 2004-2005, Vigeo Group received 12 written complaints from companies, which were provided with an immediate detailed response.
Only one of these complaints gave rise to a revised score due to a factual error.
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